IT Support

Fluentblu’s approach to ICT support has established us as a forward thinking and more importantly proactive ICT provider.

Upcoming project?

If you have an upcoming or future project in mind we would love to help – just let us know your requirements and one of our friendly gurus will be in touch!

IT Support

The importance of ICT

It is no longer viable to simply wait for an engineer to visit your school on their scheduled day. ICT is embedded across the entire school and almost every department relies on it and with this demand comes the importance of having balance between reactive and proactive support.

Saving you time

Our support program brings a corporate philosophy of minimising potential downtime through remote monitoring of the core, onsite engineers visits and providing all members of staff with an uncapped remote help desk which can assist them on the fly throughout the day

No more writing into a fault book and waiting for an engineer!

Support Centre Partner

If reliability and development is to be achieved, it’s vitally important that you have a support partner that offers much more than simply an engineer presence, proactive support of your schools vital core components need to monitored 24/7 to eliminate frustrating downtime that should have been avoided.

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Download our Proactive ICT Support Services PDF (1MB)

Let us come and visit

We’ll come to visit you with the goal of understanding your current support design and how it can be improved.

Our support team

Our support team will provide a comprehensive schedule of services that will be in place for the upcoming year. This will cover everything from remote and help desk support, to onsite engineer assistance.

Unlimited support means unlimited support

The Fluentblu service does not restrict support, whether it be telephone, remote or onsite. Your school receives the support it needs to resolve the issue quickly before it affects productivity.

Proactive maintenance means preventing problems from occurring. Our team here at Fluentblu monitors and maintains your network daily rather than simply responding when your school has a fault.

Taking a proactive approach to IT will offer further benefits to your school including better decision making, budgeting, security and staff confidence.